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Is there a way to get a project word count from Dominknow?

Is there a way to get a project word count from Dominknow? (Word count of screen and transcript)?
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questions about buttons

2025-09-17

I am using buttons as drag and drops. I am using a custom template and added new buttons. How do I change the size of the button (format it) and how do I change the color of the button? Also, is there anyway to change the color of the drag and drop template, the background is black and I would like it to be white.
 
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Inquiry About Posting a Job Vacancy

Dear Team, 
I hope all is good with you, 
This is Zeinab, at almentor,  I’d like to ask if it’s possible to post an available vacancy at Almentor within your community. If this is eligible, please find the job post attached FYR: Job Post Link 
Kindly let me know the next steps.
Best regards,
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Why are my pages locking automatically when importing a powerpoint

2025-09-02

It seems as if recently, whenever i upload a powerpoint to create a project, it automatically locks each page and says I am editing each page so no one can get in and collaborate on the project. The fix for this is to go into options and allow others to edit, but im curious as to why the pages are auto locking now? 
 
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Tech Support

2025-08-29

I need to pull an existing training module from Litmos, change the knowledge check functions save it as a new file and reinstall it in Litmos.
 
Can you provide me with a procedure to do this?
Thanks,
Mike
 
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Accordion snapping to the top

2025-08-27

Hi Support!
With the latest update, all our accordion objects are "snapping" to the top of the window when you click on them. So, when clicking on any accordion, the focus will automatically be on that accordion and it will "snap" and scroll the page to that accordion. It's very jarring because everything is moving in a fraction of a second and we don't want that for our learner experience. I checked all the options I could think of and as far as I know, there's no new option to turn this OFF...
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Menu Editing

2025-08-21

Hi
I'm new to dominKnow and trying to get a handle on customizing content, especially with our company's imposed default themes.
Specifically, I'm trying to figure out how to add distinct modules from my course to the main navigation menu. Also, there are some slides I want to include in the content flow but prevent learners from directly selecting or skipping to. Could you point me toward the right settings or approach for this?
Thank you.
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Formatting issues when download the course as Word document

2025-08-10

Hello,
I would like to download one of the eLearning courses as a document (.docx) file. However, upon reviewing the document, I notice that the formatting doesn't seem quite right. The course is lengthy, so I'm concerned about manually reformatting it. Is there an efficient way to obtain a properly formatted document?
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Can't find Result Slide in Claro

2025-08-06

Hi DomiKnow Community,
I’m new here and exploring Claro. The tool looks great and intuitive, but there are features I still need to learn.
I'm working on creating an eLearning course and trying to add an assessment. I’ve created the questions, but I can’t seem to locate the option or feature to include a result slide. After carefully looking through all options, it seems like it might be hidden somewhere. If anyone knows how to do this, please let me know.
Appreciate your support!
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Tables

2025-07-28

How do I add rows and columns to tables?
 
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Auto Resume in Scored Assessment?

2025-07-23

Hi there,
Is there a way to allow a scored assessment to be resumed if quit during the session?  The Auto Resume function seems to work fine on my course (which contains a series of Pre-tests) - but if you quit during the pre-test, resuming brings you to the lesson instead of back to the assessment. If nothing else, I'd like to be able to have the Pre-test presented again if it wasn't completed in the last session.
 
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How can I stop an accordion changing to a tab set in a different resolution?

2025-06-06

In Flow, for some reason an accordion will change to a tab set when I view in the page in a 'small' preview, and my computer is zoomed out to 90% or lower. It is fine and in accordion format when it is on the normal - 100% zoom, but changes when you adjust the zoom feature.
However the accordion doesn't change for the other size previews, just the small option. Is there a way to stop this changing in 90% or lower zoom? as Tabs don't always work well with all accordion headings...
 
 
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Prevent Audio scrubbing/fast forward

I have an audio on screen and I don't want learner to fast forward by scrubbing or dragging the play head until it is finished. Any idea or suggestion how to achieve this? 
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Prevent scrubbing/seeking in an embedded video?

2025-05-28

Is there a built-in way to prevent or disable a user skipping ahead in a video? It would be great if they could skip back to previously viewed content, but not skip beyond the furthest point viewed. This is to meet time requirements regulatory training.
 
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I have assigned my product to another author. I accidentally took my name off as author. What do I do now to be able to go back on my DK flow? product

2025-05-27

I added another author to my DK flow product and assigned another author to the product. What do I do to get myself back as author on my product?
 
 
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