Hello there!
I'm trying to import an Excel file in dominKnow and it doesn't work, it's throwing this error: https://imgur.com/a/wLznt99
Any idea what's causing that?
Just a little background; I had to replace some characters everywhere in my project and I noticed that the "Find and Replace" tool doesn't catch everything. So, I exported to Excel, changed everything in there and tried to import it back. This is when I got this error message in the link above.
I did put the updated text in corre...

Hi, I thought dominKnow Capture automatically save our files throughout our progress. Mine doesn't so I sometimes lost my work. Also, the Save button is grayed out, it's never active.
If I don't remember to manually save my file (File> Save), I lose my work. Can someone please help me?
 

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When we publish a document (IG/SM) and we have action items within the material, the Word Doc is not "clean". How do we need to mark the page so that it doesn't show the HTML or tables (see below for example as to what is printing out now -minus the actual tables which are being stripped in this format):
*************************
Component Table4
Type Callout
Content Select each underlined term for the definition.
Component Table5
Type Callout
Content Select each underlined term for the defin...

Hello there!
Mostly what's in the title, but in short, I published my project to Word and I noticed that the question (quiz/exercice) feedback isn't part of the Word file. Is there a way to include them? In the Publish popup, I checked in the Custom Profile for an option about this, but couldn't find any.
FYI, the questions I created are using the built-in question/feedback tool, it's not using any sort of custom object or pieces.
Thanks!
 
 
 

I know you can edit the steps in Capture and I've tried several times. But I am not able to capture in Capture keyboard commands, such as SHIFT + CTRL + arrow key. 
My aim is to make a capture simulation where the learner practices keyboard commands in the Capture. So, for example I want the learner to practice selecting all the data on Excel sheet. The question is: select the multiple rows and columns using what keyboard command? And the learner press SHIFT + CTRL + arrow key down, and they ...

Free online editor that will enable you to create an animated background SVG graphic. These graphics can then be loaded into your dominKnow | ONE course as a background or anywhere in the course.

Closed captioning isn't just for videos anymore. Not in dominKnow | ONE, that is.

Now, you can add captions to audio files that describe animations, movements, or on-screen actions, making your content even more accessible.

And if you reuse the audio file across multiple courses, the captions will update automatically. You can even add captions in multiple languages!

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Hello there!
Just wondering if there's a way to insert a table in a Quiz/Exercise question field. I don't see any option to do so and trying to copy/paste a table in the advanced editor doesn't work, it just paste it as plain text.
Thanks!
 

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An overview of our Convey dynamic content delivery service.

An introduction to the Review Feature in dominKnow | ONE, which helps authors easily gather and track feedback from any stakeholders involved in a project.

When adding closed captions to your courses, if your users are using their devices (phones), you probably need to remind them to turn on their closed captioning capabilities in order to see the closed captioning. For folks that regularly use closed captioning, they probably have this turned on already, but if you are an infrequent user, this is probably turned off.

There are numerous “non-conventional” ways to use our Transcript and Page Notes features. That’s why we added support for 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁 and 𝘀𝘂𝗽𝗲𝗿𝘀𝗰𝗿𝗶𝗽𝘁.

This allows you to further customize your content for various formats, whether it's e-learning, instructor-led training, or support materials 👇