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Accordion snapping to the top

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Posted   4 months ago

Hi Support!

With the latest update, all our accordion objects are "snapping" to the top of the window when you click on them. So, when clicking on any accordion, the focus will automatically be on that accordion and it will "snap" and scroll the page to that accordion. It's very jarring because everything is moving in a fraction of a second and we don't want that for our learner experience. I checked all the options I could think of and as far as I know, there's no new option to turn this OFF. I can confirm the same behavior happened for 3 of my colleagues, so it's not just me. I also cleared my cache multiple times (just in case), and it's still happening.

I would post a video of what I'm talking about, but I don't know where to put it, it's hard to explain, so I hope you understand what I'm saying 😅

Is this a new feature, a bug or an unwanted behavior?

 

Thanks!

-Dominic

 

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Posted   4 months ago

We've sent your information over to our support team. Our support team doesn't monitor this community site directly, so if you have a similar technical issue in the future, be sure to send an email to

support@dominknow.com or use the Support button in the lower left corner of the interface to Report a Problem. (You can also use this to give a compliment or make a suggestion.) 

  

 

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