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Font style rendering issues between operating systems

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Posted   8 months ago

I am having trouble getting font style (specifically bolding) to show up consistently between operating systems. On Windows, the bolded font displays correctly. On Mac, however, the bolding is missing. The font is also switching to from Verdana to Times New Roman and another undefined font on Mac when I’ve selected “Theme Base Font”. I’m using Chrome for both operating systems. 

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avatar Chris Van Wingerden   |    
Posted   8 months ago

Hi Ken -

You know, we saw an issue with bold on Mac a few months back in a project that was using a custom-uploaded font in the theme. Like your experience, it was fine on Windows, just the Chrome on Mac that wasn't showing the bold. And on iOS devices, the bold was fine in the native Safari.

The switching font families, though, is new to me. 

There are a few links in the chain for font display and ONE is only one of those links, so we'll have our support team reach out to you to get more details so we can dig into where in the chain this might be occuring. 

 

 

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8 months ago     Ken     0   |   0  

Thank you! I appreciate the quick response. Looking forward to hearing from the support team!