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How do I enable the update and metadata buttons on the project properties page

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Posted   one month ago

I can see the project properties panel, but there must be some secret combination conditions to get the Metadata and Update buttons to be activated - otherwise I can't save any changes to the properties or categories. 

 

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avatar Paul Schneider   |    
Posted   one month ago

If those buttons are greyed out it is likely to be one of two situations:

  1. Your project is set to "locked / read only" status (middle of the page).  If that is the case you would need to change the status to "active" and then Update will become active.
  2. You have a Category that your admin made "required".  If that is the case one of the category choices will NOT be selected (the drop down will be slightly highlighted) and you must make a selection. Once something is selected the update and metadata items will be active.

If neither of these is the case, please try clearing your browser cache and if still is not active send in a ticket to the support team at support@dominknow.com so they can investigate further. 

 

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one month ago     ShutterBeard     0   |   0  

Thanks, Paul - it was the latter case: user blunder. There was no visual cue that the fields were required unless you hover over the field, and I suppose I expected to see an asterisk on the required field labels.