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My Reviewer cannot post comments

3413 0 1
Posted   3 years ago

Hi,

My colleague assigned a DominKnow course to a reviewer. But the reviewer is not able to see the Comments feature that should appear on the top-right of the screen. I asked them to change browser to Google Chrome, bu still the problem persists.

The same problem persists with other reviewers as well. Could you please help?

Regards,

Sonia

 

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avatar Chris Van Wingerden ●   |    
Posted   3 years ago

Most likely the Project is not set to be in a Review period.

Once you assign a Reviewer to a Project, they can log in and launch the Project to preview it but the ability to add comments is only turned on when the Project is in a Review period.

Here's an article that explains how to set the review period >> Setting a Review Period 

Let us know if that helps.

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