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Video CC Text on Androids

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Posted   10 months ago

Has anyone had users report cc text not working on an Android phone? It works just fine on an iPhone.

If so, other than having a transcript available, how did you resolve the issue?

Thanks in advance

 

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avatar sbaum   |    
Posted   10 months ago

Thank! Unfortunately,  that doesn't seem to be the problem. I've had three testers with three different phones turn on the accessibility features but not see the cc text. 

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avatar Paul Schneider   |    
Posted   10 months ago

I've had cleints report that captioning wasn't turned on for their phone. e.g.,

https://support.google.com/accessibility/android/answer/6006554?hl=en

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