The login page has options to help you if you've forgotten your password or your username.
NOTE: These steps do not apply to organizations that have Single Sign ON (SSO).
Easily reset a forgotten password or retrieve your user name from the login page
Forgotten Password
To reset a forgotten password, select the Forgot Password link on the sign-in page.
In the form that opens enter your First Name, Last Name, and Username then click Reset Password.
An automated email is sent from the system to your email address with a reset password. Update your password once you sign back in to the system.
Forgotten Username
To reset a forgotten username, select the Forgot Username link on the sign-in page.
In the form that opens enter your Email Address then click Send Username.
An automated email is sent from the system to your email address with your username.
Confirm
Comments ( 0 )
Sign in to join the discussion.