The author Sharon Boller joins us for a conversation on learner experience design and shares some practical case studies that have successfully implemented an LX strategy.



The new book "Design Thinking for Training and Development" offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.

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