User Roles in dominKnow | ONE

There are three different user roles in dominKnow | ONE, although your site may not have all three roles available.

Each allows different access and permissions in the system.

Permission settings depend on the role.

Administrators are the highest-level authoring role. An Administrator can access all content within your authoring site and has permission to edit and make changes to any Project. An Administrator can manage Author and Reviewer roles in order to assign them to Projects as well as deactivate or reactivate these users. Plus an Administrator has a number of other important permissions and responsibilities. We've gathered information about the Administrator role into a Collection here in the Community.

>> Learn more about the Administrator role

Authors are a more limited authoring role. Authors have access to Projects they make themselves but do not have access to Projects made by other Authors or Administrators unless they've been assigned to the courses. Authors have access to company assets, assets for Projects they are assigned to, and access to any assets they themselves have uploaded. By default Authors can manage Reviewer roles in order to assign, deactivate, or reactivate these users. Custom Author roles can also be defined, giving your organization even more control over an Author's permissions.

Reviewers have no authoring permissions. They only have access to view and add feedback (Reviewer Notes) to projects they have been assigned to.

Administrators

If your team is small (Business in our current licensing, Solo or Teams in our previous licensing) then your “creators” will all be Administrator authors.

And that makes sense. For example, if you have a team of three authors, odds are that everyone should have access to all the content in order to maintain or update it. 

Authors

The Author role is only available for Business+ and Enterprise-level subscriptions. 

It’s typical for larger teams, especially ones that include different departments, to have a mix of Administrators and Authors. For example, it's unlikely the HR authoring team should have access to the Sales team's learning content. Setting up each department's creators as Authors means their access permissions can be controlled. 

Another good use case for Authors is when using external vendors to create content – the Author role means they can access the content they are contracted to work on, but not access any other content at all.

These subscription levels also include the ability for Administrators to create Custom Administrator and Custom Author roles, for example an Administrator role that doesn't have authoring permissions or an Author role that can only work in Flow or Claro, or doesn't have publishing privileges, and many more options. 

The option to create custom Administrator roles is off by default, as it requires the client team to designate the one administrator who can create these custom roles. 

>> Learn more about custom Administrator roles 

>> Learn more about custom Author roles

Reviewers

All subscription levels include Reviewers. And no matter what dominKnow | ONE subscription level you have, Reviewers are free and unlimited.