A Manager’s Guide to Keeping the Best and Brightest

The Power of Stay Interviews

Research shows that voluntary quits are approaching historic highs, while Gallup reports employee engagement has flat-lined over the past 15 years. Low employee engagement and high employee turnover is COSTLY. We have the solution: Stay Interviews.

Stay Interviews are one-on-one meetings between leaders and their newly-hired and continuing employees to improve engagement and retention. Stay Interviews succeed because:

  1. They provide information that is always current
  2. They build trust between each manager and employee
  3. They address the absolute most important issues for each individual employee
  4. They put managers in the solution seat (versus HR) because the primary reason employees leave is failure to trust their direct manager
     

Vado and C-Suite Analytics Featuring Top-Selling Author Dick Finnegan

Vado partnered with C-Suite Analytics and the best-selling author, Dick Finnegan, to create 12 bite-sized e-learning courses that build the skills needed to conduct meaningful Stay Interviews with employees to increase employee engagement and reduce turnover. Dick Finnegan, C-Suite Analytics founder, authored The Power of Stay Interviews and The Stay Interview. The first book is the top-selling book in history for the Society for Human Resources Management (SHRM).

  1. Introduction to the Stay Interview: Know what is a Stay Interview & why you should perform them with employees you want to keep
  2. Preparing to Conduct Stay Interviews: Discover how to effectively prepare for your stay interviews
  3. Essential Stay Interview Skill #1: Listening: Be able to strengthen your ability to listen to your employees
  4. Essential Stay Interview Skill #2: Take Notes: Know what note-taking methods are best for you
  5. Essential Stay Interview Skill #3: Probing: Find out how to use probing in your Stay Interviews
  6. Essential Stay Interview Skill #4: Taking Responsibility: Learn how to take responsibility for company decisions
  7. Managing the Stay Interview: Build your skills to manage the stay interview with different types of employees
  8. Developing a Stay Plan: Learn how to create a successful stay plan with your employees
  9. Closing and Forecasting: Know how to close your Stay Interview and forecast retention risk.
  10. Avoiding Stay Interview Preparation Traps: Find out how to avoid the Stay Interview Preparation Traps
  11. Avoiding Stay Interview Meeting Traps: Learn how to avoid the Stay Interview Meeting Traps
  12. Avoiding Stay Interview Post Interview Traps: Understand what you must do to avoid the Stay Interview Post Interview Traps
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