When Capture is recording a lesson for a tool that is browser-based it relies on the browser's accessibility features to help determine items like the names of buttons or other functions you interact with in the tool.
Different browsers have different levels of support for accessibility, which in turn affects the success of your Capture lesson's recording process.
Your Capture recordings will have the best information if the tool or application you want to Capture is open in Edge for Windows or Safari for Mac.
The second-best is Firefox for either Windows or Mac. (And Firefox is the best option for Windows versions that don't have Edge, such as Windows 7).
Google Chrome is the most challenging, and to use Chrome you have to turn on the accessibility features (Chrome has them off by default).
To turn on accessibility features in Chrome:
- Open a new Chrome browser tab and enter this URL: chrome://accessibility/
- Select the "Native accessibility API support" option: