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Video stops play at 7 seconds how to fix so it plays whole video

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Posted   9 months ago

I have a video that is one minute and 15 seconds long and for some reason it is the only video in my learning module that seems to stop playing at 7 seconds but if you click on the timline later on in the video it continues to play. how do i fix this? 

 

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avatar Chris Van Wingerden ●   |    
Posted   9 months ago

We'll send this over to our support team to follow up.

 

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avatar jhermes18 ●   |    
Posted   9 months ago

thanks for getting back to me. i actually resolved this issue it had something to do with how the video was exported from the original platform.

 

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