The training industry has a legacy of creating events that take learners out of the context of their work. Over the years new technologies have disrupted that model. We now have the tools to educate and support learners while they work. Workflow Learning is a relatively new concept but has it's roots in performance support. There is also a significant element of microlearning in the mix. All of these concepts have come together as a new comprehensive solution that improves business outcomes. And that is why businesses are asking for it.
While Chris is away, Brent goes solo on IDIODC and brings back returning guest Shannon Tipton for her second appearance on the show! Talking about workflow learning and how it works., she'll go over some of her tips and tricks and examples of success stories using workflow learning.